The extended warranty service

Eaton UPS extended warranty service refers to the service that extends the UPS warranty period beyond the normal warranty period. During the extended warranty period, the UPS host (excluding battery) enjoys the same service as the warranty period, including 24-hour free hotline, free technical support, and free spare parts and maintenance labor costs after the failure of the UPS host.

1. What is extended warranty service?
Eaton UPS extended warranty service refers to the service that extends the UPS warranty period beyond the normal warranty period. During the extended warranty period, the UPS host (excluding battery) enjoys the same service as the warranty period, including 24-hour free hotline, free technical support, and free spare parts and maintenance labor costs after the failure of the UPS host.


2. What are the benefits of extended warranty service?
A. Save money: there is no extra cost to be paid for over warranty maintenance. Eaton will bear the failure risk of UPS for you.
B. Worry free: professional engineer service of the original factory with strong technical ability and service standard; Original spare parts, reliable quality; Easy to budget, do not need to apply for a cost every failure;
C. time saving: Eaton will efficiently help you deal with the remaining problems with just one phone call.



3. Which products can be purchased for extended warranty service?
Eaton brands and sante brands all online UPS products available.


4. How to buy?
Contact your local Eaton/hill authorized dealer; Contact Eaton power China service department,
Sante brand: 18511900779
Eton brand: 18511900779.

5. When can I get a discount?
When purchasing products, we will buy Eaton UPS extended warranty service together, and the price is relatively favorable at this time.


6. How to confirm the original service?
In order to ensure that the service you purchase is the original Eaton power service, Eaton service products have a service authorization number, Eaton will make a detailed record of the delivery of products, you can use this authorization number to call the Eaton power China service department (18511900779 for enquiries).

7. What does Eaton UPS extended warranty service include?
A. 7* 24-hour service hotline;
B. Remote technical support;
C. On-site maintenance for UPS hosts with 6K or above failure;
D. repair service in case of failure of UPS host below 5K.